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Agent feedback programs are so important in the contact center. But, they are always difficult to create.
In this whitepaper we explore the 5 P's to building effective programs in the contact center--primarily by understanding your agents and what makes them tick.
Call Center Today helps inside sales and customer care departments to human engineer their contact center. Our team helps your organization to turn contact centers into dynamic and profitable sales and service centers.
Enjoy the White Paper "The 5 P's!"
For more information, visit www.CallCenterToday.com.
******AFTER YOU ORDER PLEASE CLICK THE "DOWNLOAD" BUTTON TO DOWNLOAD THE WHITE PAPER. THE DOWNLOAD BUTTON IS ON THE LAST PAGE IN THE UPPER RIGHT HAND CORNER.