Assault Role Play Phone Simulator - Information and Benefits

Enjoy information on Call Center Today's proprietary Assault Role Play Simulator.

The best training for your call center representatives is practice - and this inventive, truly realistic phone simulator allows your phone agents to practice real scenarios and real telephone presentations in a safe, controlled environment.

Ensure your veteran representatives and new hires can practice over and over again so they are prepared for the telephone. And, they won't practice against your real customers! They wil practice against the phone role play simulator, battling real objections; customer questions; and following their presentation accordingly.

Plus you can hear every recorded call, critique and coach, so your representatives can improve their skills before talking to live customers.

An ideal tool for pre-employment screening- the Assault Role Play Simulator can be utilized to ensure your applicants are qualifed! Simply have them go home or in your office, and have them role play your sample script against the simulator. All calls are recorded, and listen to the calls to see if the applicant is qualified to handle your questions, objections and obstacles. The best way to see if an agent is qualified is to hear them role play in a realistic environment against your real challenges, questions, objections and obstacles. It is the best employment tool available!

This is the ideal role play phone simulator for outbound, inbound, sales, service and help desk call center representatives. Create the most realistic environment, and teach your call center team members how to sell and service through the art of practice!

For more information email MyCallCenter@CallCenterToday.com or call 888-835-5326. Or visit www.CallCenterToday.com.