About This Item
******AFTER YOU ORDER PLEASE CLICK THE "DOWNLOAD" BUTTON TO DOWNLOAD THE WHITE PAPER. THE DOWNLOAD BUTTON IS ON THE LAST PAGE IN THE UPPER RIGHT HAND CORNER.
The call center has so many channels of communication, for management and on the phone staff.
In this whitepaper we explore the different channels as it relates to management. How to use those channels to spark performance and drive better agent satisfaction.
Call Center Today helps inside sales and customer care departments to human engineer their contact center. Our team helps your organization to turn contact centers into dynamic and profitable sales and service centers.
For more information, visit www.CallCenterToday.com.