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This episode's special focus is about following up on your leads after they call. The strategies and tactics to ensure every lead you paid for in your advertising earns a fair shot at becoming a customer. It is called "after media" marketing.
First, you will hear an interview with the featured guest, Ron Maggio, President of Lifefone at www.Lifefone.com.
After that, you will receive a quick splash of training ideas related to the after-media and inside sales package.
Call Center Radio is an on-demand radio show. It is a 20 minute audio program centered on the Call Center world.
Simply download the program and listen on your computer, IPOD or MP3 player at your convenience.