About This Item
This audio podcast describes several human engineering programs, people driven, to be implemented right-away in the contact center
Enjoy this audio podcast on inventive and nourishing programs for your reps and management team, presented by Dan Coen, President of Call Center Today.
Please Remember To Download Your Audio PodCast After Completing The Checkout. The Download Button Will Be Located In The Upper Right Corner On The Last Page After Checkout.
It is very simple to listen to this audio podcast. Just download, and play on your computer or ITunes account.