About This Item
This e-book takes an in-depth look at how to create a strong and results-oriented performance development program for your contact center.
Learn the key elements of designing PDP, and identify what type of PDP program will work in your contact center.
Download the e-book and use your Adobe Acrobat PDF player to read the book. Best of all, share it with your team members!
Valuable information and compelling ideas to make PDP a staple in your contact center.