Inspiring Call Center Performance--Audio CD

Inspiring Call Center Performance--Audio CD
Item# ICCP-CD
$9.95
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About This Item

The Audio CD BOOK will be available September 2010.

Inspiring Call Center Performance is the call center management training audio book on CD written specifically for professionals that supervise contact centers.

This audio book teaches supervisors, team leaders and managers how to drive performance through building culture and inspiration. It teaches how to motivate, coach and train call center employees.