Using Listening Skills To Capture More Sales. Tuesday, November 29, 2011. Learn n Go. FREE
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Join Call Center Today as we present this FREE 20 minute Learn N' Go Webinar on phone skills in the contact center. Each special Learn N' Go webinar is unique - just 20 minutes, and full of spectacular learning.
Call Center Today is the leading expert on sales and service effectiveness training. Our team consultants will take you through methods and practices in just 20 minutes!
Included will be a special focus on phone skills related to empathy; understanding; transition bridges; and building rapport.
**we will email web seminar log-in information to you a few days before the web seminar is scheduled.
Call Center Today is the leading expert on sales and service effectiveness training. Our team consultants will take you through methods and practices in just 20 minutes!
Included will be a special focus on phone skills related to empathy; understanding; transition bridges; and building rapport.
**we will email web seminar log-in information to you a few days before the web seminar is scheduled.
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